Salary: Competitive
Location: Singapore
Job Type: Permanent, Full
time
Company: Citibank NA
Updated on: 31 May 16
Position
Description:
The
Senior Investigation Manager - Singapore has the responsibility and is
directly accountable for CSIS Investigations operations for Singapore,
Malaysia, Vietnam and Indonesia. The Senior Investigations Manager Singapore
works with a team of country managers and investigators ensuring that the
company interests are protected and in compliance with regional statutory,
regulatory and business regulations through thorough investigations and
management oversight.
Responsibilities:
The Senior Investigation Manager - Singapore provides
leadership, expertise, and guidance relative to the company processes and
risks, projects, issues and initiatives regarding investigations throughout the
North ASPAC region to a diverse and geographical team of investigators. These
responsibilities include:
- Ensure that allegations of fraud and misconduct, Code of Conduct and ethics are properly investigated and managed in a professional and consistent manner
- Ensure an efficient and responsive investigative team that can operate throughout the North ASPAC region
- Oversee and manage complex/high level investigations within North ASPAC
- Ensure compliance with all Statutory and Corporate policies in relation to external and internal investigations
- Assesses fraud and related risks and work with country in-business partners, such a Risk, Compliance, Internal Audit, Human Resources, Technology and Legal to implement appropriate controls and measures to protect company staff, assets, business operations, and intellectual property
- Develop and maintain working relationships with business management officials in North ASPAC, such as HR, CBMs, Legal, FinCon and others key stakeholders
- Data quality review on a regular basis against corporate Standards and a Balanced Scorecard
- Ensure investigations data quality in the case management system, through regular analysis and review
- Develop and maintain effective relationships with law enforcement and intelligence agencies, Sister Banks network, and industry professional associations as appropriate
- Ensure timely investigation and closing of cases through case aging analysis reviews
- Attend various in-country business meetings as appropriate to review and discuss investigation issues and key metrics
- Implement investigations related Policies, Standards and Procedures
- Ensures investigations staff are appropriately trained and informed on the most recent fraud schemes, trends and related investigation techniques and intelligence
- Work closely with the CSIS regional Fraud Risk Manager in identifying fraud risks and trends
- Conduct timely required performance and rating reviews with assigned staff and enter results in the talent management system
Qualifications
Education
and Experience:
- University degree, along with a minimum of 10 years experience as an investigative professional, which included managing an investigation team or unit involving financial related frauds/crimes
- Experience of 10+ years in Law Enforcement, which included managing an investigation team or unit involving financial related frauds/crimes or 10 years in management position in financial services industry with responsibility over investigations related activities
Qualifications:
- Possess strong verbal and written communication skills, and the ability to formulate and articulate investigation strategies and solutions to all levels of management in a context that aligns with the corporate culture of the organization
- Effective at developing internal and external alliances. Experience as a liaison with local government and law enforcement/information sources and private industrial security
- Understanding of investigative skills i.e., interviewing, report writing, evidence gathering, fact finding and analysis, delivering briefings and giving/presenting evidence at civil, criminal, and/or disciplinary proceedings.
- Excellent working knowledge of investigations procedures, with an understanding and working knowledge of basis computer skills to include Windows-based software applications such as Word, Excel and PowerPoint
- Previous regional experience preferred
- Regional language skills are advantageous
- Experience in conducting and assessment of complex fraud and related allegations and recommendation of approach
- Ability to brief senior management and provide concise and professional advice
- Investigation experience with large global or multinational organization is desirable
- Knowledge of relevant and criminal laws concepts and procedures is desirable
- Knowledge of financial services products and services, controls and compliance is desirable
- Experienced in preparing a brief of evidence for civil or criminal action desirable
Other
Skills:
- Exemplary and unquestionable personal integrity and moral compass
- Excellent active listening skills
- Ability to manage/delegate and coach/mentor
- Analytical skills, with significant attention to detail
- Strong strategic and political awareness
- Ability to work with others at all levels within the organization
- Ability to manage conflicts and conduct difficult discussions if required
- Self-confidence to take a firm stand and energetic persistence if necessary
- Strong work ethics and created ability to achieve identified goals
- Strong communication and presentation skills
- Demonstrated ability to work with senior management and external parties, as required
- Primary Location: Singapore,Singapore,Singapore
- Education: Bachelor's Degree
- Job Function: Security
- Travel Time: No
- Job ID: 16028496